Remote Support
Let us connect to your computer and help you remotely — without the need for a site visit.
Need us to connect to your computer?
Remote support lets us securely connect to your computer so we can troubleshoot problems, make changes and help get things working again.
Contact us first
Arrange your remote support session with Solutions West IT. We’ll let you know when you’re ready to connect.
Download QuickSupport
When we’ve asked you to connect, download and run TeamViewer QuickSupport using the button below.
Run the application
Open the downloaded application. No installation is required. Follow the instructions shown on screen and we’ll take it from there.
Ready to connect?
Download TeamViewer QuickSupport only when instructed by Solutions West IT.
Download TeamViewer QuickSupportYou’ll be taken to TeamViewer’s official download page.
Your security matters.
Remote access is used only when you’ve requested support and authorised the connection. You remain in control of your computer, and the remote support session can be ended at any time.
Need help getting connected?
If you’re having trouble with QuickSupport, contact us and we’ll talk you through it.
enquiries@solutionswest.au